Requirements Engineering
How a Fintech Startup Reduced Requirements Churn by 40% in 8 Weeks
40% reduction in requirements churn
BA Practice Building
Building a BA Centre of Excellence from Scratch at a Major Bank
Client: A Top-20 UK Bank|Industry: Banking|Duration: 6 months
The Challenge
The bank had historically relied on project managers and developers to perform business analysis activities. This resulted in inconsistent quality, repeated mistakes, and a growing disconnect between business needs and technical delivery.
Leadership recognised the gap but had no internal expertise to define what a good BA function looked like or how to build one.
Our Approach
We designed a comprehensive BA capability framework covering competencies, methodologies, tooling, and career paths. We then supported the recruitment of 15 analysts across three seniority levels.
Over six months, we provided hands-on mentoring, established a community of practice, and created a library of templates and standards tailored to the bank's regulatory context.
Results
0
BAs recruited and trained
0
Months to operational CoE
0%
Reduction in project rework
Two years on, the CoE has grown to 22 members and has been recognised internally as a model for capability building across the bank.
“BA Pro didn't just build us a team. They built us a capability that keeps getting stronger on its own.”
Michael Torres
CTO, UK Banking Division