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Stakeholder Alignment

Aligning 12 Stakeholder Groups for a National Healthcare Programme

Client: A Government Health AgencyIndustry: HealthcareDuration: 16 weeks

The Challenge

The programme involved 12 distinct stakeholder groups across clinical, operational, and technical domains. Each group had different priorities, different success criteria, and different levels of engagement with the programme.

Previous attempts at alignment had resulted in superficial agreement that broke down as soon as implementation decisions needed to be made.

Our Approach

We designed a multi-layered engagement strategy that addressed each stakeholder group's specific concerns while building toward a shared programme vision.

Our approach included individual stakeholder interviews, group workshops with structured decision-making protocols, and a governance framework that created clear escalation paths for competing priorities.

Results

0
Groups aligned
0%
Milestone adherence
0
Weeks to alignment

The programme progressed to successful delivery with no further stakeholder-related delays. The governance framework was subsequently adopted as a template for future programmes.

We'd been going in circles for months. BA Pro gave us a process that actually produced decisions -- and decisions that stuck.

Dr. James Okonkwo
Programme Director, Digital Health

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